Here you can find our Diversity, Anti-harassment, Privacy and Cookie policies

Diversity and inclusion policy

BGI is committed to inclusion and diversity in our recruitment, employment and management of public facilities.

You can read our Diversity and Inclusion policy here.

BGI has signed up to Ukie’s Raise the Game pledge to increase Equality, Diversity and Inclusion in our organisation by:

  1. Creating a diverse workforce by recruiting as fairly and widely as possible;
  2. Shaping inclusive and welcoming places to work by educating and inspiring people to take more personal responsibility for fostering and promoting diversity and inclusion;
  3. Reflecting greater diversity in our work including in our museum, our training programmes, our marketing and other outreach to the Public.

Anti-harassment Policy

Non-Discrimination and Anti Harassment Policy

The BGI is dedicated to providing services and experiences for everyone regardless of gender, sexuality, age, disability, physical appearance, body size, race, or religion.

What is Harassment?

Harassment includes:

  • offensive verbal or written comments about gender, sexuality, age, impairment, physical appearance, body size, race or religion;
  • showing sexual images in public spaces
  • intimidation, stalking or following
  • photographing or recording someone without their permission
  • sustained disruption of events
  • uninvited physical contact
  • uninvited sexual attention

The BGI encourages anyone aware of an infringement of this policy in a BGI organisation, event, venue or online forum to contact us at help@thebgi.uk.

Privacy Policy

This privacy policy discloses the privacy practices for the BGI website. This privacy policy applies solely to information collected by this website.

What Information Do We Collect About You?

We collect information about you when you register to receive email newsletters from us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information may be collected using cookies.

How Will We Use The Information About You?

We collect information about you to process your order for a newsletter, and, if you agree, to email you about BGI news and services we think may be of interest to you. We may in future use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside the BGI.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access To Your Information And Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

The BGI, National Videogame Museum, Castle House, Angel Street, Sheffield, S3 8LN

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 5th of November 2018.


What Are Cookies?

A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognise and tailor our site to you and it won’t harm your computer or you. You can read more about cookies at Wikipedia.

Opting Out Of Cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store. If you’d like detailed instructions as to how to delete cookies please visit Civic UK.

List Of The Cookies We Use

We use Google Analytics’ cookies to anonymously track the use of our website from those who visit.

How to contact us

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer

by email: help@thebgi.uk

Or by post: The BGI, National Videogame Museum, Castle House, Angel Street, Sheffield, S3 8LN